Allyson Dalton - Fox & Goose Public House
"The 'Cheers' of the banking world, 'where everybody knows your name,' a rarity in today's business climate. Outstanding customer service--the employees always go out of their way to assist us. Banking is a pleasure, not a chore, with Merchants."
"I've been banking with Merchants since I was 16. My parents and grandparents banked there as well. I really appreciate the personal service, familiar faces, and family atmosphere at Merchants —qualities you just don't find at big national banks."
"It's the personal service that makes Merchants so different. Everybody at the bank knows you. When you call, they can give you answers on the spot. The people at Merchants have a personal connection with their customers. It's a great institution—I wish there were more businesses like it."
Anthony Gonsalves - Joe Gonsalves & Son
"We moved to Merchants after our 'personal banker' at another bank quoted us a very high interest rate for a car loan. We'd been there 40 years, but we were just another number to them. So we saw Mr. Bolton at Merchants. What a difference! Not only was the rate attractive, but also the entire process was much simpler, much more personal. We appreciate the professional, thoughtful way Merchants takes care of our business."
Kent Ramos - Ramos Oil Co., Inc.
"Merchants is totally different from large banking organizations. The people who make the decisions are easy to reach, so you can get things done with a single phone call. I appreciate the personal touch that Merchants brings to banking."
Marlene and Walter Goetzeler - Freeport Bakery
"After our so-called 'business' bank was gobbled up yet again by an even bigger corporation, with even worse service, we knew it was time for a change. After researching local banks, we discovered Merchants. They had the solid safety ratings, continuous ownership, and the reputation for service that we were looking for. Merchants made the transition easy and smooth – we couldn't be happier. They're everything we want in a business bank and more.